The following Reservation and Cancellation Policy applies to our group classes as well as our safety certification classes.
Payment Required to Reserve Class Spot(s): To reserve one or more spots in a class, payment must be received at the time of reservation. RSVP online and pay with Paypal.
Minimum Age: All participants must be 18 or older to participate in any adult-level class, activity, or demonstration. Minors may be allowed to participate in classes and demonstrations with an adult, please e-mail us ahead of time. Minors enrolled in youth classes must have parent permission before attending class.
Maximum Class Size, Minimum Class Size: All class listings show a minimum and maximum size for each class. Classes that do not reach their minimum reservation level within 7 days of start time will be canceled and those who have RSVP’d will be notified by email, phone and text as quickly as possible.
Arrival Time and Waiver: Please arrive no later than 15 minutes before the start-time of your class. Before starting a class, all participants must have executed a Waiver and Release of Liability. We can send you this Release in an email in advance if you like – just ask.
Cancellation: We understand the need for last minute cancellations, nevertheless they are costly with regard to material preparations, changes in staffing and refilling the spot last minute, if possible.
Cancellations made at least 7 days BEFORE class will be subject to our standard 5% refund charge.
Cancellations within 6 days of class start time will not be refunded.
If participating in one of our class series- cancellations must be received 10 days before the start of the series. If you miss a class, it is not the instructor's or The Foundry's responsibility to create a make up day. You may not be guaranteed a spot in the next available series due to high demand. However if there is space, you will be contacted and placed in the class. Please take extra care to ensure your availability.
Occasionally, circumstances beyond our control arise and classes must be cancelled, sometimes with little advance notice. The Foundry will make every effort to reach all participants by email, phone and text as soon as possible. In the event of such a cancellation, The Foundry will provide a full refund and cover all cancellation fees.